
5 MSP Takeaways from Project Glasswing and the Future of AI Collaboration
The recent unveiling of “Project Glasswing”—a collaborative initiative involving Microsoft, Google, Apple, and Anthropic—signals a major shift in how artificial intelligence will be developed, governed, and deployed across industries. While the headlines focus on Big Tech alignment, the real story for Managed Service Providers (MSPs) is what this means for service delivery, security, and long-term […]
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How Joe Pannone Shows MSPs a Different Way to Grow Through Conversations and Content
Click here for episode… This week’s MSPi Primecast features Joe Pannone sharing his approach to helping MSPs grow using podcasting, video, and real conversations. Drawing from his own experience building and selling an MSP, along with launching a podcast and media platform, Joe explains how the way MSPs attract clients is changing. He points out […]
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8 Cybersecurity Observations from Wilfredo Santiago MSPs Should Pay Attention To
Episode #799 of the MSPi PrimeCast Wilfredo Santiago’s path into cybersecurity didn’t begin with security tools or platforms. It started with signals intelligence—analyzing radio frequencies, network traffic, and communications in the Navy—and later expanded into working alongside intelligence agencies and cybersecurity roles. That background shapes how he views cybersecurity today. It’s not positioned as a […]
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